How Do I Install My Resisure Device?

The wireless Resisure device has been designed so it is easy-to-install by having strong, self-adhesive sticky pads to the rear of the device for wall mounting. The Resisure device is ready to use as soon as it has been delivered. The IoT SIM card has been installed, the device has been provisioned and data is ready to be collected.

How Often Does My Resisure Sensor Collect Data?

Data is collected every 30 minutes and sent back to our data centre every 3 hours.

How Much Is A Resisure Device?

The Resisure monitoring platform is charged on a monthly subscription model which is tailored to suit every landlord, housing provider, institutional investor and property manager.

How Long Does A Resisure Device Last?

The Resisure sensor is installed with a long-life battery which is guaranteed for 5 years. The Resisure monitoring platform is forever improving and upgraded sensors would be offered at point of renewal (within 12 – 36 months depending on contract length). Our data centre monitors the battery life of every sensor and will alert us if a battery is running low at any point.

Where Should I Put My Resisure Device?

The sensor should be placed in an area of air flow. The best location is mounting the sensor on the wall, next to an internal door around head height. This will then take readings as air passes through the room. We recommend NOT placing the sensor near windows or external doors, in the corner of a room, behind any furniture or objects or at a low height.

My Resisure Device Is Broken - What Do I Do?

Resisure has a dedicated customer service department to assist and advise with any faulty/broken sensors. Please contact a member of the ResiSure team on 0800 669 6559 or fill out an online contact form to request a call back.

How Do I Edit My Dashboard?

If you have an account that includes a Resisure dashboard, this will be bespoke to your business needs and part of your initial account set up. Please contact a dedicated member of the Resisure team on 0800 669 6559 to discuss any further dashboard amendments.

How Many Resisure Devices Can I Purchase?

Resisure has no limit to how many sensors that can be purchased or added to an existing account. Simply fill out contact form online or call a member of the ResiSure team on 0800 669 6559.

How Can I View My Invoice?

Your invoice will be generated and electronically sent to you monthly to your contact email address. Historic invoices can be raised and emailed; please contact 0800 669 6559 to arrange this with a member of the Resisure team.

Does My Contract Automatically Renew?

After your initial term you will stay active until you upgrade or disconnect. If you have any questions about your term or wish to discuss new and improved upgrades to you account, our experts are on hand to discuss your ResiSure account. Please fill out an online contact form or call us on 0800 669 6559.

whitepapers:

The Ultimate
Guide to
Awaab’s Law

Download Your Free Copy!

Simply fill in the form below to access your free copy of the Ultimate Guide to Awaab's Law and find out if you are compliant with the upcoming changes.

Understand How To Stay Compliant With The Biggest Change In Rental Legislation

Awaab's Law is one of the single most important pieces of tenant-focused legislation of the 21st Century, and is set to reshape the way the social housing sector - and, soon, the PRS sector - approaches tenant care. Inspired by the untimely death of three-year-old Awaab Ishak after prolonged exposure to mould, Awaab's Law is a vital piece of legislation that implores landlords and social housing providers to act fast when damp or mould is present.

But what happens if you ignore Awaab's Law? When is it passing into law? And do you have to make changes to your portfolio of properties to prepare for this groundbreaking legislation?

We've created a simple, free-to-download guide to answer all of this and more!

DOWNLOAD NOW >

Preparing for the Social Housing Act (1)

Why Stay Compliant With Awaab's Law?

Staying compliant with Awaab’s Law is not only a legal obligation but a critical component of ensuring tenant safety, protecting your property investments, and enhancing operational efficiency.

Enhanced Tenant Safety: Meeting and exceeding safety standards reduces health risks and helps prevent tragedies, ensuring that every resident lives in a secure environment.
Financial Protection: Avoiding potential fines of up to £30k and mitigating the risk of costly legal actions safeguards your investment and maintains property value.
Reputation and Trust: Demonstrating a commitment to quality living conditions builds confidence among tenants, investors, and regulatory bodies.
Operational Efficiency: Proactive maintenance and checks reduce emergencies and long-term operational costs.

DOWNLOAD THE GUIDE >

£30,000

Landlord fine for non-compliance with Awaab's Law

20 – 50%

Asthma cases linked to exposure to indoor mould

3 - 4%

Percentage of social houses with damp and mould issues

Who is the Awaab's Law Guide for?

Social Housing Providers

As of October 2025, Awaab's Law will start rolling out across social housing - find out if you are in breach of the upcoming regulations today.

Tenants

Is your landlord or social housing provider in breach of Awaab's Law? Does your home suffer from mould? Find out your rights under the new legislation.

PRS Landlords

Awaab's Law is set to make its way to the PRS sector once it is rolled out across social housing, making it applicable to private rentals - are you prepared?

What's Inside the Guide?

About ResiSure

At ResiSure, we provide property professionals with advanced tools designed to monitor, manage, and enhance property conditions. From identifying damp and mould issues to boosting tenant satisfaction, we help protect your assets while fostering healthier living environments.

Our user-friendly, easily installed devices integrate seamlessly across your property portfolio, delivering valuable data insights where it counts. Whether you need to validate the success of retrofit projects, detect rising humidity levels before they lead to costly damage, or track air quality to prioritize tenant well-being, our technology is here to support you.

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