How Do I Install My Resisure Device?

The wireless Resisure device has been designed so it is easy-to-install by having strong, self-adhesive sticky pads to the rear of the device for wall mounting. The Resisure device is ready to use as soon as it has been delivered. The IoT SIM card has been installed, the device has been provisioned and data is ready to be collected.

How Often Does My Resisure Sensor Collect Data?

Data is collected every 30 minutes and sent back to our data centre every 3 hours.

How Much Is A Resisure Device?

The Resisure monitoring platform is charged on a monthly subscription model which is tailored to suit every landlord, housing provider, institutional investor and property manager.

How Long Does A Resisure Device Last?

The Resisure sensor is installed with a long-life battery which is guaranteed for 5 years. The Resisure monitoring platform is forever improving and upgraded sensors would be offered at point of renewal (within 12 – 36 months depending on contract length). Our data centre monitors the battery life of every sensor and will alert us if a battery is running low at any point.

Where Should I Put My Resisure Device?

The sensor should be placed in an area of air flow. The best location is mounting the sensor on the wall, next to an internal door around head height. This will then take readings as air passes through the room. We recommend NOT placing the sensor near windows or external doors, in the corner of a room, behind any furniture or objects or at a low height.

My Resisure Device Is Broken - What Do I Do?

Resisure has a dedicated customer service department to assist and advise with any faulty/broken sensors. Please contact a member of the ResiSure team on 0800 669 6559 or fill out an online contact form to request a call back.

How Do I Edit My Dashboard?

If you have an account that includes a Resisure dashboard, this will be bespoke to your business needs and part of your initial account set up. Please contact a dedicated member of the Resisure team on 0800 669 6559 to discuss any further dashboard amendments.

How Many Resisure Devices Can I Purchase?

Resisure has no limit to how many sensors that can be purchased or added to an existing account. Simply fill out contact form online or call a member of the ResiSure team on 0800 669 6559.

How Can I View My Invoice?

Your invoice will be generated and electronically sent to you monthly to your contact email address. Historic invoices can be raised and emailed; please contact 0800 669 6559 to arrange this with a member of the Resisure team.

Does My Contract Automatically Renew?

After your initial term you will stay active until you upgrade or disconnect. If you have any questions about your term or wish to discuss new and improved upgrades to you account, our experts are on hand to discuss your ResiSure account. Please fill out an online contact form or call us on 0800 669 6559.

whitepapers:

Digital Monitoring:
A guide for Housing Associations, Local Authorities and BTR Operators

Download Your Free Copy!

Simply fill in the form below to access your free copy of this comprehensive guide to help you prepare for legislation changes across social housing.

Dive Deep Into The Technology That's Changing The UK Property Sector

In the face of new regulations like the Decent Homes Standard, and Awaab’s Law and the requirement to comply with the Social Housing Regulation Act, housing providers across the UK are under growing pressure to deliver safer, healthier, and more sustainable living environments. Meeting these expectations requires a proactive, data-driven approach—and this is where digital monitoring comes in.

Our comprehensive guide, Digital Monitoring: A Guide for Housing Associations, Local Authorities, and BTR Operators, is designed to help you navigate this changing landscape. Packed with practical insights, it explores how real-time data can transform property management, ensuring you remain compliant, protect tenant well-being, and maintain housing stock to the highest standards.

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Preparing for the Social Housing Act (1)

Why is the Digital Monitoring so important?

Digital monitoring has become a cornerstone of effective property management in the UK, especially with recent legislative changes like the Social Housing Act, the Decent Homes Standard, and Awaab’s Law. These reforms emphasise the need for housing providers to deliver safe, healthy, and high-quality living environments, placing a spotlight on proactive management and tenant well-being.

By monitoring key environmental factors like humidity, temperature, and mould risk, housing providers can identify potential issues before they escalate into serious problems that endanger tenant health or lead to costly structural repairs.

With accountability and transparency now at the forefront, digital monitoring isn’t just a technological upgrade; it’s a critical tool to navigate today’s complex housing landscape and safeguard the future of UK homes.

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4 million

English households in social housing

14%

Percentage of homes failing to meet the Decent Homes Standard

3-4%

Percentage of social houses with damp and mould issues

Who is this Guide for?

Social Housing Providers

Stay compliant and do right by your tenants in the midst of legislative changes.

Local Authorities

Understand the way digital monitoring is upheaving the way local authorities approach the property sector.

BTR Operators

Dive deep into the way digital monitoring can make your residents feel even more at home.

What's Inside the Guide?

About ResiSure

At ResiSure, we provide property professionals with advanced tools designed to monitor, manage, and enhance property conditions. From identifying damp and mould issues to boosting tenant satisfaction, we help protect your assets while fostering healthier living environments.

Our user-friendly, easily installed devices integrate seamlessly across your property portfolio, delivering valuable data insights where it counts. Whether you need to validate the success of retrofit projects, detect rising humidity levels before they lead to costly damage, or track air quality to prioritize tenant well-being, our technology is here to support you.

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